Store Policies

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Terms & Conditions

 

Welcome to Aneuk!

 

These terms of service outline the rules and regulations for the use of Aneuk's Website. By accessing this website we assume you accept these terms of service in full. Do not continue to use Aneuk's website if you do not accept all of the terms of service stated on this page.
 

Definitions

The following terminology applies to these Terms and Conditions, Privacy Policy, Refund Policy, Shipping Policy, Cookie Policy, and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company, Aneuk. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves.
 

1. Use of Website

• By using this website, you represent that you are at least 18 years old.

• We reserve the right to refuse service to anyone for any reason at any time.

• You may not use our products for any illegal or unauthorized purpose.
   

2. Intellectual Property

Unless otherwise stated, Aneuk and/or its licensors own the intellectual property rights for all material on Aneuk. All intellectual property rights are reserved. You may view and/or print pages from https://aneuk.co for your own personal use subject to restrictions set in these terms and conditions.

You must not:

• Republish material from https://aneuk.in

• Sell, rent or sub-license material from https://aneuk.in

• Reproduce, duplicate or copy material from https://aneuk.in

• Redistribute content from Aneuk (unless content is specifically made for redistribution).
   

3. User Comments

Certain parts of this website offer the opportunity for users to post comments. Aneuk does not screen, edit, or review Comments prior to their appearance on the website. Comments do not reflect the views of Aneuk, its agents, or affiliates. Comments reflect the view and opinion of the person who posts them.

To the extent permitted by applicable laws, Aneuk shall not be responsible or liable for the Comments or any loss, liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Aneuk reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive, or otherwise in breach of these Terms and Conditions.
 

4. Hyperlinking to our Content

The following organizations may link to our website without prior written approval:

• Government agencies.

• Search engines.

• News organizations.

• Online directory distributors.

• System-wide Accredited Businesses.

These organizations may link to our home page, publications, or other website information, provided that the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

We may also consider and approve link requests from other types of organizations, such as:

• Commonly-known consumer and business information sources.

• Community sites.

• Associations or other charitable organizations.

• Online directory distributors.

• Internet portals.

• Accounting, law, and consulting firms.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses; (b) the organization does not have an unsatisfactory record with us; and (c) the link fits within the context of the linking party's site.

If you are one of the organizations listed above and are interested in linking to our website, please contact us via email at support@aneuk.com

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Privacy Policy:

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At Aneuk, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website.
 

1. Information We Collect

We may collect the following information:

• Name and contact details including email address.

• Demographic information such as postal code, preferences, and interests.

• Other information relevant to customer surveys and/or offers.
   

2. Use of Information

The information we collect is used to understand your needs and provide better service, including:

• Processing your orders and delivering products.

• Sending promotional emails and updates regarding new products and special offers.

• Customizing the website according to your interests.
   

3. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place physical, electronic, and managerial procedures to safeguard the information we collect online.
 

4. Cookies

Our website uses cookies to enhance user experience. Cookies allow us to track information about how our website is used, enabling us to improve our services. You can choose to accept or decline cookies through your browser settings.
 

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties unless we have your permission or are required by law to do so.
 

6. Changes to Privacy Policy

Aneuk reserves the right to update or change this Privacy Policy at any time. If we make significant changes, we will notify you by email or through a prominent notice on our website.

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Shipping Policy:

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We aim to provide prompt and reliable shipping for all Aneuk products. Please review our shipping policy below:
 

1. Processing Time

Orders are typically processed within 1-3 business days. You will receive an email confirmation once your order has been shipped.
 

2. Shipping Rates and Delivery Estimates

Shipping costs are calculated at checkout based on your location and the size of your order. Estimated delivery times will vary depending on your location:

• Standard Shipping: 5-7 business days.

• Expedited Shipping: 2-3 business days.

Please note that delivery times are estimates and not guaranteed. Delays due to unforeseen circumstances (such as customs clearance, weather, or postal delays) may occur.
 

3. International Shipping

We currently do not offer international shipping.
 

4. Tracking

Once your order has been shipped, we will provide you with a tracking number via email so that you can monitor your package's progress.
 

5. Shipping Address

Please ensure that the shipping address provided is accurate. We cannot be held responsible for orders shipped to incorrect addresses.

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Refund Policy:

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At Aneuk, we strive to provide high-quality products and exceptional service. If you are not completely satisfied with your purchase, please review our refund policy:
 

1. Returns

We accept returns within 5 days of receipt of your order only for a damaged product, provided that the item is unused, in its original packaging, and in the same condition as when you received it.
 

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will be applied to your original method of payment within 7-10 business days.
 

3. Exchanges

If you wish to exchange an item for a different product, please contact us at support@aneuk.com. Exchanges are subject to product availability.
 

4. Non-Returnable Items

The following items cannot be returned or refunded:

• Gift cards.

• Personalized or customized products.

• Sale items.
   

5. Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

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Cookie Policy:

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Aneuk uses cookies to enhance your browsing experience on our website. This Cookie Policy explains what cookies are, how we use them, and how you can manage them.
 

1. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are used to store information and track your activity across the site.
 

2. How We Use Cookies

We use cookies to:

• Keep track of items in your shopping cart.

• Analyze website traffic and user behavior to improve our services.

• Remember your preferences and personalize your experience.
   

3. Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly.

• Performance Cookies: Help us understand how visitors interact with our site by collecting anonymous information.

• Targeting Cookies: Used to deliver advertisements relevant to your interests.
   

4. Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.